Refund & Cancellation

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Effective Date: 1.7.2024

Thank you for choosing Digital Dreamworks Studio. We are dedicated to providing top-quality services and ensuring your satisfaction with our digital marketing solutions. Please review our refund and cancellation policy carefully:

Refund Policy:

1. Services: All Services offered once paid for are non refundable. The plans offered once paid for have to be continued for one year but paid for monthly. (e.g., Social Media Marketing, Affiliate Marketing, SEO, SEM, PPC):

   • Payments for services rendered by Digital Dreamworks Studio are non-refundable once the service has been performed or initiated.

   • If you are dissatisfied with our services, please contact us immediately to discuss your concerns. We are committed to resolving issues promptly and fairly.

Cancellation Policy:

1. Services:

   • You may cancel a service order with Digital Dreamworks Studio at any time before the service has commenced.

   • Once a service has been started, the order cannot be cancelled, and payments made are non-refundable.

How to Request a Refund or Cancel an Order:

• To request a refund or cancel a service order, please contact our customer support team at praggya@digitaldreamworks.com

• Provide your order details and reason for the refund or cancellation request.

• Our support team will review your request and provide further instructions.

Exceptions:

• Refund and cancellation policies may not apply to promotional or discounted services, which are sold "as-is" with no refunds or cancellations unless otherwise stated at the time of purchase.

• Refunds may be subject to administrative fees or charges, which will be disclosed at the time of your refund request.

Changes to This Policy:

• Digital Dreamworks Studio reserves the right to modify or update this refund and cancellation policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

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